Privacy Policy

What we collect

• Order details: name, delivery address, phone number and items purchased — needed to fulfil and deliver your order.
• Contact info: email or WhatsApp if you message us or subscribe to updates.
• Payment: for Cash on Delivery we do not store card or bank details. Online payments are handled by our PCI-compliant gateway.
• Site usage: anonymous analytics (pages viewed, device type) to improve the site.

How we use it

• Process and deliver your order within the UAE.
• Provide customer support and warranty service.
• Send order updates and, if you opt in, occasional product news.
• Prevent fraud and meet legal obligations.

Who we share it with

Only the partners needed to serve you: our UAE courier (for delivery) and our payment gateway (for online payments). We never sell your data.

Your rights

You can request access to, correction of, or deletion of your personal data at any time by emailing lovenest101@gmail.com. We'll respond within 30 days.

Cookies

We use essential cookies to keep your cart working and optional analytics cookies. You can disable cookies in your browser; the site will still function, though your cart won't persist between visits.

Contact

Questions about this policy? Email lovenest101@gmail.com or WhatsApp +971 50 411 0341.